Frequently Asked Questions

TTo help you use our services we have put together a series of questions and answers to help you use our services better. We have also provided some general information about managing your web submission. If we still need to answer your question after browsing this section, please get in touch with us, and we will reply. Official.my is a set of free web-based tools that allow you to submit your website to over 300 search engines without installing any software on your computer. It is a partial software package for submitting your website. It is intended to be an easy-to-use website without learning a complex software package.

What steps do I need to follow when using Submit?

Visit https://www.official.my/addurl.php to begin the submission process and enter your web URL, email, and captcha. Once you are done, click submit, and you will be redirected to another page. Wait for your web submission to complete, and you will receive a confirmation email shortly.

Why do I have to use my own email address?

Some search engines and web directories require confirmation of your email address for submission. Enter an alternate email address and check your inbox after submitting.

Why are my pages not indexed?

Suppose search engines index your site. The search engine still needs to read and index the entire page. In many cases, the search engine has not even read the page. It only knows where the page is because it has seen links on pages it has read (links from other websites). And even if a search engine has read a page, it may have read only some of the page.

Why is my connection sometimes slow?

It depends on what kind of internet connection you are using. Each search engine takes about 3 to 12 seconds to complete. For your information, our web server is located in the USA