Overview

Support can review platform content but cannot provide legal advice or promise a particular legal outcome.

Before You Submit a Report

This article focuses specifically on report copyright or impersonation. Start by completing “Identify the profile and specific content” and finish by checking “Avoid including unnecessary personal documents” against the result shown in the current Official.my interface. Treat a specific product message as more authoritative than a general explanation in this guide.

Continue with Report a fake profile or What to do if your account looks compromised for the next relevant part of this workflow.

Reporting Process

  1. Step 1: Identify the profile and specific content. Confirm it is complete before moving to “Explain your relationship to the identity or work”. Note any exact error shown.
  2. Step 2: Explain your relationship to the identity or work. Confirm it is complete before moving to “Provide a legitimate contact address”. Note any exact error shown.
  3. Step 3: Provide a legitimate contact address. Confirm it is complete before moving to “Attach or reference only evidence you may share”. Note any exact error shown.
  4. Step 4: Attach or reference only evidence you may share. Confirm it is complete before moving to “Avoid including unnecessary personal documents”. Note any exact error shown.
  5. Step 5: Avoid including unnecessary personal documents. Check the final report copyright or impersonation result from the user's perspective. Note any exact error shown.

Evidence and Safety Tips

  • Before you identify the profile and specific content, confirm that you are working with the intended account, profile or public URL.
  • When handling copyright report, change one relevant item at a time and note the visible result before continuing.
  • After you avoid including unnecessary personal documents, test the outcome independently rather than relying only on the editor, preview or previous browser tab.

Common Reporting Mistakes

  • Skipping the check to explain your relationship to the identity or work and assuming the next screen or public page will correct incomplete information automatically.
  • Repeating avoid including unnecessary personal documents rapidly when the first attempt is still processing, cached or waiting for a provider response.
  • Treating impersonation as proof of ownership, verification, delivery or commercial outcome when it is only one part of this workflow.

Need More Help?

Contact Official.my Support about “Report copyright or impersonation” when you have completed the steps above and the same problem still occurs. Include the affected username or profile URL when relevant, the exact action that failed—especially avoid including unnecessary personal documents—the full on-screen message, and the approximate time. For this Security & Abuse topic, a safe screenshot showing the copyright report issue can help. Remove passwords, verification codes, reset links, private keys and unrelated personal information before sending anything.