Overview

Use information that visitors can recognize and avoid adding private contact details that should not be public.

How Official.my Fits Your Identity

This article focuses specifically on create your first official.my profile. Start by completing “Claim an eligible username through the registration flow” and finish by checking “Preview every destination before publishing” against the result shown in the current Official.my interface. Treat a specific product message as more authoritative than a general explanation in this guide.

Continue with Prepare your profile before publishing for the next relevant part of this workflow.

Getting Started Process

  1. Step 1: Claim an eligible username through the registration flow. Confirm it is complete before moving to “Complete registration and verify your email when required”. Note any exact error shown.
  2. Step 2: Complete registration and verify your email when required. Confirm it is complete before moving to “Add a clear display name, short bio, avatar and primary links”. Note any exact error shown.
  3. Step 3: Add a clear display name, short bio, avatar and primary links. Confirm it is complete before moving to “Preview every destination before publishing”. Note any exact error shown.
  4. Step 4: Preview every destination before publishing. Check the final create your first official.my profile result from the user's perspective. Note any exact error shown.

Planning Tips

  • Before you claim an eligible username through the registration flow, confirm that you are working with the intended account, profile or public URL.
  • When handling create profile, change one relevant item at a time and note the visible result before continuing.
  • After you preview every destination before publishing, test the outcome independently rather than relying only on the editor, preview or previous browser tab.

Common Setup Mistakes

  • Skipping the check to complete registration and verify your email when required and assuming the next screen or public page will correct incomplete information automatically.
  • Repeating preview every destination before publishing rapidly when the first attempt is still processing, cached or waiting for a provider response.
  • Treating first profile as proof of ownership, verification, delivery or commercial outcome when it is only one part of this workflow.

Need More Help?

Contact Official.my Support about “Create your first Official.my profile” when you have completed the steps above and the same problem still occurs. Include the affected username or profile URL when relevant, the exact action that failed—especially preview every destination before publishing—the full on-screen message, and the approximate time. For this Getting Started topic, a safe screenshot showing the create profile issue can help. Remove passwords, verification codes, reset links, private keys and unrelated personal information before sending anything.