Overview

Keep backup copies of important images and source text. Do not publish passwords, verification codes, private documents or information you are not authorized to share.

How Official.my Fits Your Identity

This article focuses specifically on prepare your profile before publishing. Start by completing “Check your display name, bio and avatar” and finish by checking “Publish only when the public version is coherent” against the result shown in the current Official.my interface. Treat a specific product message as more authoritative than a general explanation in this guide.

Continue with Create your first Official.my profile for the next relevant part of this workflow.

Getting Started Process

  1. Step 1: Check your display name, bio and avatar. Confirm it is complete before moving to “Open every link and confirm its destination”. Note any exact error shown.
  2. Step 2: Open every link and confirm its destination. Confirm it is complete before moving to “Review media rights, spelling and contact details”. Note any exact error shown.
  3. Step 3: Review media rights, spelling and contact details. Confirm it is complete before moving to “Preview on both a narrow and wide screen”. Note any exact error shown.
  4. Step 4: Preview on both a narrow and wide screen. Confirm it is complete before moving to “Publish only when the public version is coherent”. Note any exact error shown.
  5. Step 5: Publish only when the public version is coherent. Check the final prepare your profile before publishing result from the user's perspective. Note any exact error shown.

Planning Tips

  • Before you check your display name, bio and avatar, confirm that you are working with the intended account, profile or public URL.
  • When handling publishing checklist, change one relevant item at a time and note the visible result before continuing.
  • After you publish only when the public version is coherent, test the outcome independently rather than relying only on the editor, preview or previous browser tab.

Common Setup Mistakes

  • Skipping the check to open every link and confirm its destination and assuming the next screen or public page will correct incomplete information automatically.
  • Repeating publish only when the public version is coherent rapidly when the first attempt is still processing, cached or waiting for a provider response.
  • Treating profile preparation as proof of ownership, verification, delivery or commercial outcome when it is only one part of this workflow.

Need More Help?

Contact Official.my Support about “Prepare your profile before publishing” when you have completed the steps above and the same problem still occurs. Include the affected username or profile URL when relevant, the exact action that failed—especially publish only when the public version is coherent—the full on-screen message, and the approximate time. For this Getting Started topic, a safe screenshot showing the publishing checklist issue can help. Remove passwords, verification codes, reset links, private keys and unrelated personal information before sending anything.